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Questions & Answers

How do I book a consultation with Mayo Law?

You can book a consultation by phone at +1(647)-977-6980 (Toronto office) or +1 (646)-889-1020 (New York office), by email at info@mayo.law, or through the contact form on this page.

For complex matters, we recommend providing a brief written summary of your situation when you reach out so we can prepare and direct you to the right practice area before the call.

Initial consultations are paid in most practice areas. We will confirm the consultation fee and scope when you book. The reason is professional: a substantive initial consultation involves reviewing documents, jurisdictional analysis, and providing preliminary legal opinion — which requires lawyer time and is itself a service. We do offer brief no-cost intake calls in some practice areas to determine whether your matter fits our scope before scheduling a paid consultation.

We aim to respond to inquiries within one business day. For urgent matters — closing deadlines, immigration filings with statutory deadlines, or active investigations — please indicate the deadline in your initial message so we can prioritize accordingly. Response times can be longer during periods of heavy filing activity, and we will tell you upfront if our schedule cannot accommodate your timeline.

Yes. After an initial consultation where we understand the scope of your matter, we provide a written fee proposal that distinguishes legal fees from disbursements. For straightforward matters like residential real estate closings or notarizations, fees are typically flat. For more complex matters like M&A, complex immigration filings, or white-collar defense, fees may be a combination of flat fees for defined stages plus hourly billing for stages that are difficult to scope in advance. We will explain the structure clearly before you sign a retainer.

Yes. Many of our consultations are conducted remotely by phone or video conference, particularly for cross-border matters where the client is in one country and we are advising on the other. Document signing and notarization can often happen remotely as well, though some Ontario and New York documents still require in-person notarization — we will tell you which applies to your matter and coordinate logistics accordingly.